Return & Refund Policy

Last updated: November 4, 2026

Thank you for shopping at leovendz.shop.

Digital Products

All products sold through leovendz.shop are digital products delivered electronically. No physical goods are shipped.

Due to the digital nature of our products, purchases are generally considered final once the digital content has been supplied or made accessible, subject to applicable consumer protection laws.

Refund Eligibility

Refunds may be provided in the following circumstances:

• The purchased digital product was not delivered and we are unable to resolve the delivery issue.

• The digital file is defective, corrupted, or materially different from its description, and we cannot provide an appropriate remedy.

• A refund is required under applicable consumer protection laws.

• An unauthorized or duplicate charge is verified.

We do not ordinarily offer refunds solely because a customer changes their mind after receiving access to the digital product, except where required by law.

Consumer Withdrawal Rights

Where applicable law provides a statutory right to withdraw from a digital content purchase, that right remains available unless it has been validly waived or lost in accordance with the applicable legal requirements.

For example, certain jurisdictions permit the withdrawal right to end when digital delivery begins, but only where the customer has given the legally required prior express consent and acknowledgment.

Nothing in this policy removes or limits any mandatory consumer rights.

Technical Issues

If you experience difficulties accessing or opening your digital guide, please contact us at leochadd@proton.me.

We will make reasonable efforts to restore access, provide a working replacement file, or offer another remedy required by applicable law.

Refund Requests

To request assistance or a refund, contact leochadd@proton.me with your order number, purchase email address, and a brief explanation of the issue.

Requests will be reviewed individually in accordance with this policy and applicable law.

Refund Processing

Approved refunds are generally issued to the original payment method. Processing times depend on the payment provider and financial institution.

Contact

Website: https://leovendz.shop

Email: leochadd@proton.me